{"id":3326,"date":"2020-01-08T22:35:00","date_gmt":"2020-01-08T22:35:00","guid":{"rendered":"https:\/\/cmsx.teamgram.com\/tgblog\/?p=3326"},"modified":"2025-04-04T17:58:48","modified_gmt":"2025-04-04T17:58:48","slug":"satis-aktiviteleri-yonetimi-ve-crm","status":"publish","type":"post","link":"https:\\/\\/www.teamgram.com\\/blog\/tr\/satis-aktiviteleri-yonetimi-ve-crm\/","title":{"rendered":"Sat\u0131\u015f Aktiviteleri Y\u00f6netimi ve CRM"},"content":{"rendered":"\n

S\u0131radaki \u0130lk Ad\u0131m\u0131n \u00d6nemi<\/h2>\n\n\n\n

Sat\u0131\u015f, belirsizliklerle dolu bir i\u015ftir. F\u0131rsat\u0131 kazanmak i\u00e7in yap\u0131lacak her i\u015fi \u00f6nceden planlamaya \u00e7al\u0131\u015fmak ger\u00e7ek\u00e7i de\u011fildir. Ama sat\u0131\u015f f\u0131rsat\u0131n\u0131 kazanmak i\u00e7in bir sonra yap\u0131lmas\u0131 gereken i\u015fi belirlemek \u00e7ok da zor de\u011fildir.<\/p>\n\n\n\n

Sonraki Ad\u0131m Ne Olmal\u0131?<\/h2>\n\n\n\n

Bir sat\u0131\u015f f\u0131rsat\u0131n\u0131n s\u0131radaki ad\u0131m\u0131, sat\u0131c\u0131 taraf\u0131ndan ba\u015flat\u0131labilecek ilk aksiyondur. Zaman\u0131 bellidir. Sat\u0131\u015f f\u0131rsat\u0131n\u0131 kazanmaya yard\u0131mc\u0131 olmal\u0131d\u0131r.<\/p>\n\n\n\n

G\u00f6r\u00fc\u015fme i\u00e7in randevu almak, numune g\u00f6ndermek, \u015fartname almak, ke\u015fif yapmak, teklif yazmak, g\u00f6nderilen teklifi takip etmek i\u00e7in m\u00fc\u015fteriyi aramak gibi aktiviteler sonraki ad\u0131mlar olabilir.<\/p>\n\n\n\n

Bir teklif g\u00f6nderdikten sonra m\u00fc\u015fteriden cevap beklemek ise ge\u00e7erli bir ad\u0131m de\u011fildir. \u00c7\u00fcnk\u00fc m\u00fc\u015fterinin aramas\u0131, sat\u0131c\u0131n\u0131n kontrol\u00fc d\u0131\u015f\u0131ndad\u0131r.<\/p>\n\n\n\n

Sonraki Ad\u0131m Her An De\u011fi\u015febilir<\/h2>\n\n\n\n

Her \u015fey \u00f6nceden planland\u0131\u011f\u0131 gibi gitmeyebilir. Teklif g\u00f6nderdikten 3 g\u00fcn sonra m\u00fc\u015fteriyi aramay\u0131 planlayan sat\u0131c\u0131, ertesi g\u00fcn m\u00fc\u015fteriden telefon alabilir ve yeni bir teklif haz\u0131rlamas\u0131 gerekti\u011fini \u00f6\u011frenebilir. Bu geli\u015fmelere g\u00f6re planlanm\u0131\u015f ad\u0131mlar kolayca de\u011fi\u015febilir. \u00d6nemli olan her f\u0131rsat i\u00e7in her zaman planlanm\u0131\u015f bir ad\u0131m olmas\u0131d\u0131r.<\/p>\n\n\n\n

Ekibinizde herkes ad\u0131mlar\u0131n\u0131 planl\u0131yor mu? Emin olman\u0131n kolay bir yolu var.<\/h2>\n\n\n\n

Sat\u0131\u015f s\u00fcreci g\u00f6r\u00fcn\u00fcm\u00fcndeki her f\u0131rsat kutusunun i\u00e7inde, o f\u0131rsatla ilgili sonraki ilk ad\u0131m ve bunun planland\u0131\u011f\u0131 tarih de g\u00f6sterilir.<\/p>\n\n\n\n

\"\"<\/p>\n\n\n\n

Sat\u0131\u015f s\u00fcrecinizi y\u00f6netirken, ekibinizdeki herkesin takip ettikleri t\u00fcm f\u0131rsatlar i\u00e7in s\u0131radaki ad\u0131mlar\u0131n\u0131 belirlemi\u015f oldu\u011fundan emin olun. S\u0131radaki ad\u0131m\u0131n\u0131 bilmeyen sat\u0131c\u0131, o f\u0131rsat\u0131n kontrol\u00fcn\u00fc kaybetmi\u015f demektir.<\/p>\n\n\n\n

\"\"<\/p>\n\n\n\n

E\u011fer planlanm\u0131\u015f bir ad\u0131m yoksa, burada mavi renkli bir d\u00fc\u011fme g\u00f6r\u00fcl\u00fcr. Buna basarak hemen s\u0131radaki ad\u0131m girilebilir. Bunu g\u00f6rd\u00fc\u011f\u00fcn\u00fcz f\u0131rsatlar\u0131n sahiplerini uyar\u0131n.<\/p>\n\n\n\n

Zaman\u0131nda At\u0131lmayan Ad\u0131mlar<\/h2>\n\n\n\n

Sat\u0131\u015f i\u00e7in gerekli ad\u0131mlar\u0131 zaman\u0131nda uygulamamak (mesela teklif verdikten sonra takip i\u00e7in m\u00fc\u015fteriyi aramay\u0131 unutmak) sat\u0131\u015f kaybetmeye yol a\u00e7abilir.<\/p>\n\n\n\n

\"\"<\/p>\n\n\n\n

TeamGram, zaman\u0131 ge\u00e7ti\u011fi halde tamamlanmayan ad\u0131mlar\u0131n tarihini k\u0131rm\u0131z\u0131 renkte g\u00f6sterir. Sat\u0131\u015f s\u00fcreci g\u00f6r\u00fcn\u00fcm\u00fcnde hi\u00e7 bir f\u0131rsat\u0131n alt\u0131nda k\u0131rm\u0131z\u0131 renkli bir ad\u0131m g\u00f6rmedi\u011finizden emin olun, g\u00f6r\u00fcyorsan\u0131z ilgili ekip \u00fcyesini uyar\u0131n.<\/p>\n\n\n\n

Ad\u0131m Ad\u0131m Sat\u0131\u015fa Do\u011fru<\/h2>\n\n\n\n

Planlanan bir ad\u0131m ger\u00e7ekle\u015fti\u011finde bunun \u00fcst\u00fcne t\u0131klay\u0131p i\u015faretleyebilir ve hemen bir sonraki ad\u0131m\u0131n\u0131z\u0131 girebilirsiniz.<\/p>\n\n\n\n

Bu Bir Ekip \u0130\u015fi<\/h2>\n\n\n\n

S\u0131radaki ad\u0131mlar\u0131 girmek ve bu ad\u0131mlar ger\u00e7ekle\u015ftik\u00e7e bunlar\u0131n yerine yenilerini kaydetmek, ilgili sat\u0131\u015f f\u0131rsatlar\u0131ndan sorumlu ekip \u00fcyeleri taraf\u0131ndan yap\u0131lmal\u0131d\u0131r.<\/p>\n\n\n\n

Ekip \u00fcyelerinizin sorumlu olduklar\u0131 sat\u0131\u015f f\u0131rsatlar\u0131n\u0131 g\u00fcncelleyebilmeleri, s\u0131radaki ad\u0131mlar\u0131n\u0131 takip edebilmeleri i\u00e7in onlar\u0131 TeamGram’a davet etmelisiniz.<\/p>\n\n\n\n

TeamGram hesab\u0131n\u0131z yoksa buradan a\u00e7abilirsiniz<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u0130yi sat\u0131c\u0131, sat\u0131\u015f s\u00fcrecinin kontrol\u00fcn\u00fc elinde tutar. M\u00fc\u015fterinin sat\u0131n almas\u0131n\u0131 beklemez, onu ad\u0131m ad\u0131m sat\u0131n almaya y\u00f6nlendirir. Bunlar\u0131n i\u00e7inde en \u00f6nemli ad\u0131m da, her zaman bir sonraki ad\u0131md\u0131r.<\/p>\n","protected":false},"author":2,"featured_media":3328,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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submission!\";s:22:\"customThankyouRedirect\";s:0:\"\";s:10:\"jetpackCRM\";b:1;s:9:\"className\";N;s:9:\"postToUrl\";N;s:14:\"salesforceData\";N;s:12:\"hiddenFields\";N;}"],"_wpml_media_duplicate":["1"],"_wpml_media_featured":["1"],"_wp_attachment_metadata":[""],"_uag_css_file_name":["uag-css-3326.css"]},"uagb_featured_image_src":{"full":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"thumbnail":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep-150x150.gif",150,150,true],"medium":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep-300x150.gif",300,150,true],"medium_large":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep-768x384.gif",768,384,true],"large":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"1536x1536":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"2048x2048":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"newspack-article-block-landscape-large":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"newspack-article-block-portrait-large":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"newspack-article-block-square-large":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"newspack-article-block-landscape-medium":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"newspack-article-block-portrait-medium":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",600,300,false],"newspack-article-block-square-medium":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false],"newspack-article-block-landscape-intermediate":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",600,300,false],"newspack-article-block-portrait-intermediate":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",450,225,false],"newspack-article-block-square-intermediate":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",600,300,false],"newspack-article-block-landscape-small":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",400,200,false],"newspack-article-block-portrait-small":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",300,150,false],"newspack-article-block-square-small":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",400,200,false],"newspack-article-block-landscape-tiny":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",200,100,false],"newspack-article-block-portrait-tiny":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",150,75,false],"newspack-article-block-square-tiny":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",200,100,false],"newspack-article-block-uncropped":["https:\\/\\/www.teamgram.com\\/blog\/wp-content\/uploads\/2020\/04\/nextstep.gif",800,400,false]},"uagb_author_info":{"display_name":"Ahmet Yurekli","author_link":"https:\\/\\/www.teamgram.com\\/blog\/tr\/author\/ayurekli\/"},"uagb_comment_info":0,"uagb_excerpt":"\u0130yi sat\u0131c\u0131, sat\u0131\u015f s\u00fcrecinin kontrol\u00fcn\u00fc elinde tutar. M\u00fc\u015fterinin sat\u0131n almas\u0131n\u0131 beklemez, onu ad\u0131m ad\u0131m sat\u0131n almaya y\u00f6nlendirir. Bunlar\u0131n i\u00e7inde en \u00f6nemli ad\u0131m da, her zaman bir sonraki ad\u0131md\u0131r.","jetpack_shortlink":"https:\/\/wp.me\/pgusnm-RE","_links":{"self":[{"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/posts\/3326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/comments?post=3326"}],"version-history":[{"count":2,"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/posts\/3326\/revisions"}],"predecessor-version":[{"id":7919,"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/posts\/3326\/revisions\/7919"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/media\/3328"}],"wp:attachment":[{"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/media?parent=3326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/categories?post=3326"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\\/\\/www.teamgram.com\\/blog\/tr\/wp-json\/wp\/v2\/tags?post=3326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}