{"id":2855,"date":"2026-06-12T11:49:51","date_gmt":"2026-06-12T15:49:51","guid":{"rendered":"https:\\/\\/www.teamgram.com\\/main\/?page_id=2855"},"modified":"2026-06-12T12:11:10","modified_gmt":"2026-06-12T16:11:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\\/\\/www.teamgram.com\\/main\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
<\/div>\n\n\n\n

TeamGram Privacy Policy<\/mark><\/strong><\/h2>\n\n\n\n

Effective date: June 1, 2026<\/p>\n\n\n\n

Replaces all prior versions<\/em><\/p>\n\n\n\n

This Privacy Policy (\u201cPolicy\u201d) describes how TeamGram Inc. (\u201cTeamGram\u201d, \u201cwe\u201d, \u201cus\u201d) collects, uses, stores, and shares information in connection with your use of the TeamGram website and services (collectively, the \u201cService\u201d). It also describes your rights regarding your data.<\/p>\n\n\n\n

This Policy is incorporated into and should be read alongside our Terms of Service<\/a>. By using the Service, you agree to the practices described here.<\/p>\n\n\n\n

1. Definitions<\/h3>\n\n\n\n

Customer: An organization or individual that holds a TeamGram subscription.<\/p>\n\n\n\n

User: A Customer, or a representative of a Customer, who accesses the Service.<\/p>\n\n\n\n

Visitor: A person who accesses publicly available areas of the TeamGram website without logging in.<\/p>\n\n\n\n

Customer Data: All data, including Personal Data, that a User stores in the Service in the course of using it \u2014 such as contact records, notes, tasks, and meeting information.<\/p>\n\n\n\n

Personal Data: Any information that relates to an identified or identifiable natural person.<\/p>\n\n\n\n

Integrated Service: A third-party service that can be connected to TeamGram by a User, such as a calendar, email, or storage provider.<\/p>\n\n\n\n

AI Subprocessor: A third-party AI model provider used by TeamGram to deliver AI-powered features within the Service. A current list is published at teamgram.com.<\/p>\n\n\n\n

2. Data Ownership and Our Role<\/h3>\n\n\n\n

Your Customer Data belongs to you. TeamGram does not claim any ownership over it and does not sell it to third parties.<\/p>\n\n\n\n

TeamGram acts as a data processor with respect to Personal Data contained in your Customer Data. You, as the Customer, are the data controller and are responsible for ensuring that your collection, storage, and use of that Personal Data complies with all applicable laws and regulations.<\/p>\n\n\n\n

TeamGram acts as a data controller with respect to account registration data, billing information, usage logs, and other data TeamGram collects directly in order to operate and improve the Service.<\/p>\n\n\n\n

3. What We Collect<\/h3>\n\n\n\n

3.1 Information you provide<\/h5>\n\n\n\n

When you register and use the Service, we may collect:<\/p>\n\n\n\n

    \n
  • Registration details: name, email address, job title, language preference, and similar account information.<\/li>\n\n\n\n
  • Company information: organization name, industry, size, and structure.<\/li>\n\n\n\n
  • Authentication credentials: your chosen login method, which may include a password, passkey, or third-party authentication token. Credentials are stored securely and are never used for any purpose other than authenticating you.<\/li>\n\n\n\n
  • Customer Data you enter: contacts, companies, opportunities, tasks, meeting notes, calendar events, comments, files, and any other information you store in the Service.<\/li>\n\n\n\n
  • Third-party profile links: social network or professional profile links you or others add to records in the Service.<\/li>\n\n\n\n
  • Location information: where you or your device provide it, or as inferred from your network address.<\/li>\n<\/ul>\n\n\n\n
    3.2 Information collected automatically<\/h5>\n\n\n\n

    While you use the Service, we may automatically collect:<\/p>\n\n\n\n

      \n
    • Usage data: pages visited, features used, session duration, and interaction patterns.<\/li>\n\n\n\n
    • Device and network data: IP address, browser type, operating system, and device identifiers.<\/li>\n\n\n\n
    • Cookies and similar technologies: we use session and persistent cookies to maintain your session, remember your preferences, and measure Service performance. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect Service functionality.<\/li>\n<\/ul>\n\n\n\n
      3.3 Information from third parties<\/h5>\n\n\n\n

      We may receive information about you or your organization from Integrated Services you connect to TeamGram, or from business partners. Such information is handled under the same protections described in this Policy. Before connecting an Integrated Service, we recommend reviewing its own privacy policy.<\/p>\n\n\n\n

      3.4 Information processed by AI features<\/h5>\n\n\n\n

      When you use AI-powered features, relevant Data \u2014 such as meeting notes, contact records, or task descriptions \u2014 may be sent to AI Subprocessors to generate a result. This processing is governed by TeamGram\u2019s agreements with those providers and by this Policy. TeamGram will not use your Customer Data to train or fine-tune AI models without your explicit prior consent. For more detail, see Section 6.<\/p>\n\n\n\n

      4. How We Use Information<\/h3>\n\n\n\n

      TeamGram uses the information it collects for the following purposes:<\/p>\n\n\n\n

        \n
      • Providing and operating the Service: processing your data to deliver the features and functionality you have subscribed to.<\/li>\n\n\n\n
      • Account management and billing: managing your subscription, processing payments, and communicating about your account.<\/li>\n\n\n\n
      • Service improvement: analyzing usage patterns to improve reliability, performance, and features. Where we use Personal Data for this purpose, it is aggregated or de-identified wherever possible.<\/li>\n\n\n\n
      • Communications: sending you service-related notices (such as renewal reminders, security alerts, and policy updates) and product news and updates. You may opt out of marketing communications at any time.<\/li>\n\n\n\n
      • Security and fraud prevention: detecting, investigating, and preventing unauthorized access, abuse, or violations of our Terms of Service.<\/li>\n\n\n\n
      • Legal compliance: meeting our obligations under applicable law, including responding to valid legal requests from authorities.<\/li>\n<\/ul>\n\n\n\n

        5. How We Share Information<\/h3>\n\n\n\n

        5.1 Within the Service<\/h5>\n\n\n\n

        Customer Data you enter may be visible to other users within your organization, subject to the access controls and permissions set by your administrators and the individual users designated as owners of that Data. You are responsible for configuring sharing settings appropriately.<\/p>\n\n\n\n

        5.2 Service providers and subprocessors<\/h5>\n\n\n\n

        TeamGram works with third-party service providers to deliver parts of the Service, including hosting, infrastructure, payments, analytics, and AI features. These providers are contractually required to handle your data only as directed by TeamGram and in accordance with this Policy. A current list of AI Subprocessors is published at teamgram.com.<\/p>\n\n\n\n

        5.3 Legal disclosure<\/h5>\n\n\n\n

        TeamGram may disclose your information to law enforcement or other authorities when required by law, court order, or other valid legal process. Where permitted, TeamGram will notify you before disclosing your information. TeamGram may also disclose information where it has a good-faith belief that doing so is necessary to prevent imminent harm or illegal activity.<\/p>\n\n\n\n

        5.4 Business transfers<\/h5>\n\n\n\n

        If TeamGram is acquired, merged with another company, or transfers all or a substantial part of its assets, your information may be transferred as part of that transaction. The successor entity will be bound by the obligations set forth in this Policy.<\/p>\n\n\n\n

        5.5 What we do not do<\/h5>\n\n\n\n

        TeamGram does not sell your Personal Data to third parties. TeamGram does not share your Personal Data with advertisers.<\/p>\n\n\n\n

        6. AI Features and Data<\/h3>\n\n\n\n

        TeamGram includes AI-powered features such as meeting summaries, data entry suggestions, and data enrichment. These features are powered in part by third-party AI Subprocessors. When you use an AI feature, relevant portions of your Customer Data are transmitted to the applicable AI Subprocessor to generate an output.<\/p>\n\n\n\n

        TeamGram selects AI Subprocessors that meet appropriate data protection standards and enters into data processing agreements with them. AI Subprocessors are not permitted to use your data for their own purposes or to train their models.<\/p>\n\n\n\n

        TeamGram itself will not use your Customer Data to train or fine-tune AI models without your explicit prior consent.<\/p>\n\n\n\n

        AI Features can be enabled or disabled by system administrators. See the Terms of Service for more detail on managing AI feature access.<\/p>\n\n\n\n

        7. Data Retention<\/h3>\n\n\n\n

        TeamGram retains Customer Data for as long as your account is active. If your account is suspended, your data is retained for 90 days or more from the date of suspension, after which it may be permanently deleted.<\/p>\n\n\n\n

        Account and billing records may be retained for longer periods where required by law or for legitimate business purposes such as dispute resolution.<\/p>\n\n\n\n

        8. Data Security<\/h3>\n\n\n\n

        TeamGram implements industry-standard security measures to protect Personal Data against unauthorized access, disclosure, alteration, and destruction. These include encryption in transit and at rest, access controls, and regular security reviews.<\/p>\n\n\n\n

        In the event of a data breach that affects your Personal Data, TeamGram will notify you as required by applicable law and without undue delay.<\/p>\n\n\n\n

        While TeamGram takes reasonable precautions, no system is entirely secure. You are responsible for maintaining the security of your account credentials. Do not share your password or authentication tokens with anyone, including TeamGram support staff. If you choose to grant TeamGram support staff access to your account to resolve a support issue, you remain responsible for ensuring any Personal Data about others is protected.<\/p>\n\n\n\n

        9. International Data Transfers<\/h3>\n\n\n\n

        Your data may be stored and processed in data centers located in Canada, the United States, and the European Union. TeamGram will give you at least 30 days\u2019 notice of any material change to data residency locations.<\/p>\n\n\n\n

        9.1 EEA residents \u2013 GDPR<\/h5>\n\n\n\n

        For users in the European Economic Area, cross-border transfers of Personal Data outside the EEA are made under Standard Contractual Clauses or equivalent mechanisms approved by the European Commission. You may request a copy of applicable transfer mechanisms by contacting legal [@] teamgram.com.<\/p>\n\n\n\n

        9.2 T\u00fcrkiye residents \u2013 KVKK<\/h5>\n\n\n\n

        For users in the Republic of T\u00fcrkiye, personal data you store in TeamGram may be subject to the Ki\u015fisel Verileri Koruma Kanunu (KVKK, Law No. 6698). In the context of KVKK, TeamGram acts as a data processor on your behalf. By using the Service, you consent to the cross-border transfer of your data to the countries listed above. If your organization requires a formal data transfer agreement for KVKK compliance purposes, a standard contract as defined under Ki\u015fisel Verileri Koruma Kurulu Decision No. 2024\/959 may be available depending on your subscription plan. Please contact your TeamGram account executive for details. <\/p>\n\n\n\n

        10. Your Rights<\/h3>\n\n\n\n

        Depending on your location and applicable law, you may have the following rights regarding your Personal Data:<\/p>\n\n\n\n

          \n
        • Access: request a copy of the Personal Data TeamGram holds about you.<\/li>\n\n\n\n
        • Correction: request that inaccurate or incomplete data be corrected.<\/li>\n\n\n\n
        • Deletion: request that your Personal Data be deleted, subject to legal retention obligations.<\/li>\n\n\n\n
        • Portability: request your data in a structured, machine-readable format.<\/li>\n\n\n\n
        • Objection or restriction: object to or request restriction of certain processing activities.<\/li>\n\n\n\n
        • Withdrawal of consent: where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.<\/li>\n<\/ul>\n\n\n\n

          To exercise any of these rights, contact legal [@] teamgram.com. TeamGram will respond to all requests within 30 days. In some cases, TeamGram may need to verify your identity before fulfilling a request. Note that some requests may be limited where TeamGram is acting as a data processor \u2014 in such cases, your request should be directed to the relevant Customer (your organization) as data controller.<\/p>\n\n\n\n

          11. Cookies and Tracking<\/h3>\n\n\n\n

          TeamGram uses cookies and similar technologies to operate the Service, remember your preferences, and measure usage. The types of cookies we use include:<\/p>\n\n\n\n

            \n
          • Essential cookies: required for the Service to function, such as session authentication cookies. These cannot be disabled.<\/li>\n\n\n\n
          • Functional cookies: used to remember your preferences and settings.<\/li>\n\n\n\n
          • Analytics cookies: used to understand how the Service is used and to improve it. These may be disabled through your browser or cookie settings without affecting core functionality.<\/li>\n<\/ul>\n\n\n\n

            TeamGram does not use cookies to serve advertising. <\/p>\n\n\n\n

            12. Minors<\/h3>\n\n\n\n

            The Service is intended for use by organizations and business professionals. TeamGram does not knowingly collect Personal Data from individuals under the age of 18. If you believe a minor has provided Personal Data to TeamGram, contact legal [@] teamgram.com and we will delete it promptly.<\/p>\n\n\n\n

            13. Changes to This Policy<\/h3>\n\n\n\n

            TeamGram may update this Policy from time to time. For changes that materially affect your rights or how we handle your data, TeamGram will provide advance notice by email and\/or by posting a notice within the Service. Your continued use of the Service after the effective date of an update constitutes acceptance of the revised Policy. The current version is always available at teamgram.com.<\/p>\n\n\n\n

            14. Contact<\/h3>\n\n\n\n

            For questions or concerns about this Policy or about how TeamGram handles your Personal Data, contact us at: legal [@] teamgram.com<\/p>\n\n\n\n

            We aim to respond to all privacy inquiries within 30 days.<\/p>\n\n\n\n

            <\/p>\n","protected":false},"excerpt":{"rendered":"

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