Introducing Help Desk: A Smarter Way to Manage Customer Support in TeamGram CRM
The new Help Desk feature in TeamGram CRM brings every support ticket into one place, connects your sales and support teams around a shared customer history, automates SLA management, and gives you complete visibility into your support operations.
Recent Updates:
Featured Posts:
Boost Your Sales Efficiency with Email Automation
In the fast-paced world of sales, every minute counts. Sales teams are often juggling multiple tasks—from prospecting and lead nurturing to closing deals and maintaining customer relationships. With so much on their plates, it’s easy for important follow-ups and communications…
Using G Suite & Microsoft 365 Emails with TeamGram CRM
If you are using Google G Suite or Microsoft 365 (Formerly Office 365) for company email services, you can connect your mailbox to TeamGram, and have even more powerful CRM features.
Bring Your Whole Company to the Same Page. Literally.
When working remotely, following what other team members are working on can be a challenge.
Enhanced News Feed Management with Note Tags
We are introducing two new tools that make your TeamGram CRM news feed more powerful and flexible: Custom Note Tags and Outlook Tags. These new features allow you to instantly see the status of your team’s customer interactions and manage…
Selected Articles from TeamGram Sales Academy
For Managers:
How to Reduce Internal Meetings and Increase Clarity with Customer Meeting Notes
Introduction to Lead Management
What Does a CRM Actually Do—and Why Your Sales Team Can’t Succeed Without One
How to Conduct Pipeline Review Meetings
See all academy articles for managers →
For Sales Teams:
Your Guide to Building a Scalable Sales Organization
Our free e-book uncovers the proven strategies behind scalable, high-converting sales processes at successful B2B companies.
Tips to Get More From TeamGram CRM:
Pull Data from Spreadsheets and Display in TeamGram
Why Sales Notes Matter — and How TeamGram CRM Makes Them Effortless
Improve Pipeline Visibility to Keep Opportunities on Track and Accelerate Growth
Using G Suite & Microsoft 365 Emails with TeamGram CRM
Working From Home? Use This To Stay in Touch.
